Linas Trading
Ubbo Emmiuslaan 8917 JE
8917 JE Leeuwarden
Netherlands
KvK number: 98316982
VAT number: NL005264622B65
Phone (WhatsApp & calls): +31 6 85305098
Email: info@linastrading.nl
At Linas Trading, customer satisfaction is important to us. We aim to handle complaints carefully, fairly, and within a reasonable timeframe.
If you have a complaint regarding our products or services, please contact us using the details below:
Email: info@linastrading.nl
Phone (WhatsApp & calls): +31 6 85305098
Address: Ubbo Emmiuslaan 8917 JE, 8917 JE Leeuwarden, Netherlands
Please include:
• Your full name
• Order number (if applicable)
• A clear description of your complaint
We will confirm receipt of your complaint within 2 business days.
You will receive a substantive response within 14 days of receipt. If more time is required, we will inform you accordingly.
If a complaint cannot be resolved amicably, consumers within the European Union may submit disputes via the European Online Dispute Resolution (ODR) platform:
https://ec.europa.eu/consumers/odr
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Privacy Policy
Privacy Policy – Linas Trading
Company details:
Linas Trading
Ubbo Emmiuslaan 8917 JE
8917 JE Leeuwarden
Netherlands
KvK number: 98316982
VAT number: NL005264622B65
Phone: +31 6 85305098
Email: info@linastrading.nl
Linas Trading processes personal data in accordance with the General Data Protection Regulation (GDPR).
1. Personal Data We Collect
We may collect and process the following personal data:
• First and last name
• Address details
• Email address
• Telephone number
• Payment information
• IP address and website usage data
2. Purpose of Processing
Personal data is processed for the following purposes:
• Processing and delivering orders
• Payment processing via secure payment providers (including ING Checkout)
• Customer service and communication
• Compliance with legal and administrative obligations
3. Legal Basis
Processing is based on:
• Performance of a contract
• Legal obligations
• Legitimate business interests
• Consent (where applicable)
4. Data Sharing
Personal data is only shared when necessary with:
• Payment service providers
• Shipping and logistics partners
• Accounting and administrative service providers
• Government authorities where legally required
We do not sell personal data to third parties.
5. Data Retention
Personal data is retained no longer than necessary for the purposes described above and in accordance with Dutch tax and administrative retention obligations.
6. Your Rights
Under GDPR, you have the right to:
• Access your personal data
• Request correction
• Request deletion
• Restrict processing
• Object to processing
• Data portability
Requests may be submitted to:
info@linastrading.nl
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General Terms and Conditions
General Terms and Conditions – Linas Trading
Company Information:
Linas Trading
Ubbo Emmiuslaan 8917 JE
8917 JE Leeuwarden
Netherlands
KvK number: 98316982
VAT number: NL005264622B65
Phone: +31 6 85305098
Email: info@linastrading.nl
1. Applicability
These General Terms and Conditions apply to all offers, orders, and agreements concluded via the website linastrading.nl.
2. Products and Orders
All product descriptions and prices are subject to change. Linas Trading reserves the right to refuse or cancel orders in cases of pricing errors, stock inaccuracies, or suspected fraud.
3. Prices and Payment
All prices are stated in EUR and include VAT unless otherwise indicated.
Payment must be completed using the available payment methods before shipment.
4. Delivery
Orders are processed within the indicated timeframe. Delivery times are indicative and do not constitute strict deadlines.
5. Right of Withdrawal (Consumers)
Consumers have the right to withdraw from a purchase within 14 days after receipt of the product without providing a reason.
Returned goods must be unused and in their original condition.
Refunds will be processed within 14 days after receipt and inspection of returned goods.
6. Liability
Linas Trading is not liable for indirect damages, consequential damages, or loss of profit, unless caused by intent or gross negligence.
7. Governing Law and Jurisdiction
All agreements are governed exclusively by Dutch law. Disputes shall be submitted to the competent court in the Netherlands.